Effective Date: May 25, 2018
StudyPad, Inc. ("Company") knows that you care about how your and your child's personal information is used and shared, and we take your privacy seriously.
By visiting the Splash Math
If you are accessing the Service from within the European Union (EU) or are an EU citizen, please review the Lawful Bases for Processing Personal Data
and Individual Rights
sections below for more information on your how your personal data will be processed and the rights you have regarding this processing.
How is children's personal information treated?
If you are a minor (under the age of 18), you may not disclose Personal Information to us. Company only collects limited Personal Information about students (“Children’s Personal Information”) directly from the parent or guardian who has downloaded our mobile applications or registered on our website. If you are below the age of eighteen (18), please do not send any Children’s Personal Information about yourself to us, other than what we request from your parent or guardian who registers for the Services.
In the event that we learn that we have collected Children’s Personal Information directly from a student, we will delete that information as quickly as possible. If you believe that a student may have provided us Children’s Personal Information without parental involvement, please contact us at firstname.lastname@example.org.
In this document "Personal Information" shall apply to personal information of individual Service users who are not student registrants. References to "Children’s Personal Information" shall only apply to personal information of student users of the Services. General references to “information” shall apply to all users.
If you are a minor and your parent has signed up for the Service, you understand that your parent may be able to view all information within or associated with the account, including without limitation progress reports and usage data that tracks your performance on games, assessments and other tests available through the Services.
What Personal Information Does Company Collect?
The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers:
Information You Provide to Us:
We receive and store any information you enter on our Services or provide to us in any other way. The types of Personal Information collected include your full name, email address, ZIP code, credit card and/or other payment information, Children’s Personal Information (which is limited to the child’s name and gender), IP address, browser and location information, username, password and any other information necessary for us to provide our services. We also offer users the ability to sign up for the Services using their existing Facebook or Google account. If you choose to sign up for the Services using one of these accounts, we will receive your full name from the service provider managing that account.
You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as answering questions, sending product updates, and communicating with you about Company’s products and services, including specials and new features. The Children’s Personal Information you provide shall only be used for creating your individual account (which will allow you to receive progress reports that include tracking your child’s performance and progress). You may modify or remove your Personal Information or Children’s Personal Information identified below at any time by logging into your account and accessing features to edit your profile and/or account information.
) on the Services at your own risk. We attempt to limit access to blogs, forums, and other mechanisms of sharing content by requiring your user profile and password to upload and share Content. We cannot, however, control the actions of you or others. If someone chooses to share their user name and password, it is possible a minor might gain access to such forums and view or share Content.
Personal Information Collected Automatically
We receive and store certain types of information whenever you interact with our Services or use our services. Company automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested. Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Services and its components, similar to TV ratings that indicate how many people watched a particular show. Company only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Services so that we can make the Services appealing to as many customers as possible, and improve those Services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Services. We share this type of statistical data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal online experience. Again, Company does not disclose aggregate information to a partner in a manner that would identify you personally.
We often receive a confirmation when you open an email from Company if your computer supports this type of program. Company uses this confirmation to help us make emails more interesting and helpful. When you receive e-mail from Company, you can opt out of receiving further e-mails by following the included instructions to unsubscribe.
We may also send parents and teachers practice reminders through our mobile apps. These notifications are intended for grownups only and can only be requested through the parent/grownup sections of our mobile apps. You can opt-out from these notifications or modify the frequency of these notifications at any time through the app or device settings.
users for advertising purposes.
Lawful Bases for Processing Personal Data:
If you are an individual in the European Union (EU) or an EU citizen, we collect and process data about you only where we have legal bases for doing so under applicable EU laws. This means we collect and process your data only when:
It is necessary for a legitimate interest (which is not overridden by your individual privacy interests), such as preventing fraud, improving the Services, and increasing the security of the Services and network infrastructure;
You have consented to this collection and processing for a specific purpose;
It is necessary to fulfil our contractual obligations; or
It is necessary to comply with a legal obligation.
Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. If you wish to withdraw your consent, please contact us using the information in the Contacts for Individual Rights Requests
section. Some examples of our legitimate interests and the data being processed include:
Network and information security (password, IP address, Device ID)
Customer Support and fraud prevention (name, email address)
Improving our products and services (hardware information, activity logs)
Where we rely on our legitimate interests to process your personal data, you have the right to object. More information on exercising this right can be found in the Individual Rights
If you have any questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at email@example.com
Will Company Share Any of the Personal Information it Receives?
Your Personal Information and Children’s Personal Information is an integral part of our business. We neither rent nor sell your Personal Information or Children’s Personal Information to anyone. We share your Personal Information and Children’s only as described below. As explained below, we only share Children’s Personal Information associated with your account directly with you to report on your child’s performance using our Services. We never share that Children’s Personal Information with any third party. A child’s usage data (i.e. performance on tests, games, etc. available on the Services) is shared through aggregated, anonymous comparisons, but never in a way that could personally identify the child. In addition, we do not offer students chat rooms or community features that allow the sharing or posting of Children’s Personal Information in a public forum.
Below are categories of recipients of your personal information and some examples of the third-parties in that category. If you would like more information on any of these categories or specific recipients, please contact us at firstname.lastname@example.org
User Communication (Sendgrid)
Analytics (Google Analytics)
Again, please note that references to “Personal Information” only apply to personal information of individuals who are not students.
Affiliated Businesses We Do Not Control:
We anticipate that we may become affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may sell items to you through the website. In other situations, Company may provide services, or sell products jointly with affiliated businesses. These transactions or services may or may not be commercial in nature; we will not share your Children’s Personal Information in connection with any commercial third party transaction or service. You can easily recognize when an affiliated business is associated with your transaction, and we will share your Personal Information that is related to such transactions with that affiliated business.
We employ APIs of other companies and people to perform tasks on our behalf and may need to share your information with them, including Personal Information or Children’s Personal Information, to provide products or services to you. Examples include sending billing receipts and weekly progress reports and providing user services. Unless we tell you differently, Companies do not have any right to use Personal Information or Children’s Personal Information we share with them beyond what is necessary to execute tasks at hand. We will also require that these companies agree to protect the security of the information we share with them. You hereby consent to our sharing of Personal Information and Children’s Personal Information for the above purposes. For any privacy inquiries related to how these companies may handle your information on our behalf, please use the contact information for StudyPad at the bottom of this page, and we will respond to all such inquiries.
Minors are not allowed to enter or upload User Submissions. If the registration process is completed correctly, no Children’s Personal Information will ever be displayed to any third party through a User Profile. Email addresses are used to add new User Submissions to user profiles and to communicate through User Submissions. Users’ email addresses will not be directly revealed to other users by Company, except, when the user is "connected" to another user via a shared group membership, or an invitation, or if the user has chosen to include their email address in their User Profile.
Communication about the Services or in response to User Submissions:
As part of the Services, you will receive from Company email and other communication relating to your child’s progress and use of the Services or User Submissions. You acknowledge and agree that by allowing your child to use the Services, and by posting such User Submissions, Company may send you email and other communication that it determines in its sole discretion relate to such activity and your User Submissions.
We may send offers to you on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please unsubscribe using the instructions provided in the email, the account management tools on the website, or by sending an email with your request to email@example.com
In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Company, or substantially all of its assets were acquired, or in the unlikely event that Company goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Company may continue to use your Personal Information and Children’s Personal Information as set forth in this policy.
Protection of Company and Others:
We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
International Data Transfers
Splash Math is committed to ensure the privacy and security of your data, and therefore we use secure AWS cloud infrastructure for processing and storing your data. Any any point, you have the right to ask us to terminate your account and delete all your personal data, which we will comply within seven days of receiving the request.
If you have any questions about our policy regarding international data transfers, please contact us at firstname.lastname@example.org
Is Personal Information About me Secure?
StudyPad may retain users’ data for the following purposes:
To develop new features and improve the Services;
To support subsequent customer service inquiries;
To improve the safety and security of the Services; or
Comply with our legal obligations.
We will retain your information for as long as is reasonably necessary in relation to the purposes for which this data was collected. In many instances, we will retain your data while it is necessary for your use of the Service, which may include maintaining this information beyond when you cease using the Service.
StudyPad makes certain choices available to you when it comes to your personal data. Please review the below information outlining your choices and how to exercise them. We will respond to all requests within a reasonable timeframe. If our full response will ever take more than a month due to complexity or scope, we will notify you of this and keep you updated.
Review and update your data:
You have the right to access and update any personal data that we have collected. Some personal data, such as the account holder’s name and email address can be found and updated using the account management tools on our website at https://www.splashmath.com/profile. For any personal data beyond this, please submit a request using the contact information at the end of this section. We may request more information to confirm your identity before modifying any personal data.
Delete your data:
You also the right to have your personal data deleted. This is sometimes known as the ‘right to be forgotten’. To request that we delete all personal data about you, please submit a request using the contact information at the end of this section. We may request more information to confirm your identity before deleting any personal data.
After you delete your personal data from our services, we may not immediately delete residual copies from our active servers and may not immediately remove data from our backup systems for archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. We may also decline to honor this request in certain specific situations, such as if the data is necessary to comply with a legal obligation or to exercise/defend a legal claim.
You have the right to restrict how we process your personal data in certain circumstances. This is an alternative to requesting the deletion of your data. Rather than requesting we delete all of your personal data, you may request that we limit our uses of your personal data to specific purposes. You may wish to request we restrict our processing if you contest the accuracy of your personal data and we are working to verify this information, or if you want us to retain your personal data in connection to a legal claim but cease processing it.
You have the right to obtain copies of your information in a structured, commonly used format that you can move your data between our service and the services of others. We may request more information to confirm your identity before providing any personal data.
Right to Object:
You have the right to object to the processing of your personal data for direct marketing purposes or when our processing of your data is based on legitimate interests. You may request that we stop processing your personal data for direct marketing purposes. This is an absolute right and we cannot refuse this request. Beyond direct marketing, if you wish to exercise this right, you must give specific reasons why you object to our processing of your data, based on your particular situation. Even after receiving such a request, we may continue processing if it is necessary for the exercise/defense of a legal claim or if we can demonstrate a compelling legitimate ground for the processing.
If any request made under this section is clearly unfounded or excessive, we may reject the request or require a reasonable fee to honor the request. If we decide to reject your request, we will inform you of the reasons for not taking action and provide information on other possible remedies. If we decide that a reasonable fee is necessary, we will promptly inform you and will comply with the request upon receipt of this fee.
Contact for Individual Rights Requests
Please use the below information when submitting a request to exercise any of the above rights. Please do not submit requests across multiple communications channels. We will make all efforts to respond to your request within a reasonable timeframe.
Attn: Joy Deep Nath
100 W EI Camino Real, Ste #72
Mountain View CA - 94040
If you are an EU citizen or reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
After registration, if you receive emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving emails from us by using the account management tools on our website at or sending your request to us by email to email@example.com
Questions or Concerns
If you have any questions or concerns regarding privacy on our Services, please send us a detailed message at firstname.lastname@example.org. We will make every effort to resolve your concerns.
100 W EI Camino Real, Ste #72
Mountain View CA - 94040
Phone: +1 855 979 8948